Rental Policies and Procedures

Check In/Check Out Times: Check in is after 4:00P.M. Eastern Time, depending on availability. Due to our high standards for cleanliness, there is a possibility that your vacation rental may not be ready at 4:00 P.M. (ET), especially during peak season. Your patience is appreciated. Check out is 11:00 A.M. (ET). Please leave on time so that the unit may be prepared for our next guests.

Late Arrival: Guests arriving after 5:00 P.M. (ET) or on a major holiday should contact the office prior to arrival regarding check in procedures.

Advance Reservation/Rental Rates: Reservations are accepted up to one year in advance. Reservation dates will be confirmed; however we cannot guarantee rates or unit assignment.

Rates Are Subject To Change Without Notice: There are circumstances that occur that make the unit assignment guarantee impossible. However, if that happens we will offer you comparable accommodations or a full refund.

Age Requirements: No rental will be made to vacationing students or singles under the age of twenty five (25) unless accompanied by a parent or guardian at all times. Any reservation made under false pretenses will be subject to forfeiture of advance payment, deposit and/or rental money. Violators will be evicted.

Minimum Stay Requirements: All seasonal rentals require a minimum advance reservation of seven days. Weekly reservations run Friday-to-Friday, Saturday-to-Saturday, or Sunday-to- Sunday depending on the vacation rental unit. If you require a shorter stay, please ask for availability and rate.

Maximum Occupancy: The maximum number of guests per unit is based on the individual unit's ability to comfortably and safely accommodate our guests. If maximum occupancy is exceeded, you will be asked to vacate the property and forfeit any rental payments.

Advance Payment: A minimum of $150.00 or 40% per unit (whichever is greater) is required at the time of booking a reservation. The advance payment will be applied toward the total rent due. The advance payment IS NOT a damage deposit. Full payment is due 30 days prior to your scheduled arrival date. 

Damage Deposit: A damage deposit is required on all of our rental units. In the instance that you cannot provide a valid credit card number you will be charged $200-500 depending on the rental unit. The damage deposit must be received within thirty (30) days prior to the scheduled arrival. This payment will be refunded within twenty-one (21) days of departure, providing there is no damage or theft to the unit and all policies and conditions were followed.

Rental Payment: Balance is due in full thirty (30) days prior to scheduled arrival. Payment may be made in the form of Travelers check, Visa, Master Card, American Express, money order, cash, or personal check. NOTE: All cash deposits and/or advance payments will be placed in an interest bearing account to the benefit of Cape San Blas Vacation Rentals, Inc.

Reservations Canceled/Reservations Changed: A minimum charge of $150 plus tax to a maximum charge of $300 plus tax will be required on ALL canceled or changed reservations. Cancellations made within 60 days before the scheduled arrival date will forfeit the entire rental prepayment. In the event the rental unit is re-rented for the same price and time period a cancellation refund will be issued, less an office service charge of between $150 to $300 plus tax.  Cancellation or early departure due to inclement weather does not warrant any refund of prepayment or rent.  In the event of a hurricane or other extreme weather conditions, the Gulf County Emergency Management may issue a mandatory evacuation notice.  Refunds on accommodations will only be given from the time of your mandatory departure.


Units For Sale: In the event that the property, which you are renting, is on the market for sale, we may find it necessary to show the property during your stay. We will make every effort to schedule the showing at a convenient time so as to not interrupt your vacation.

Monthly Rental Reservations: Reservations for three (3) months or longer will given priority during the winter season. Cancellation/Changes must be made one hundred twenty (120) days to scheduled arrival date.

Pets: Pets are not permitted in any of the rental units or on the premises. No exceptions will be made. Guests found with a pet will be asked to leave with no refund of rent or security deposit.

Sight Unseen: Our vacation rental units are individually owned and furnished. We try to under sell and over deliver our properties; however your ideas and ours might not agree on any given property. We will not give refunds or adjustments if it does not meet your idea of the property. We manage clean properties that are furnished to the owners taste. There are no two properties the same. Rates, descriptions, bed sizes, inventories, and furnishings are subject to change without notice. In the event of a break down, we strive to make repairs as soon as possible. Neither the rental agent nor the owner will be obligated to provide replacements or give refunds for failure or absence of any item.

Utilities: No compensation will be given for temporary outage of electricity, gas, water, cable, or telephone service. Outages will be reported immediately and all efforts will be made to have them restored as soon as possible. The operation and maintenance of these utilities is out of the control of Cape San Blas Vacation Rentals, Inc.

Community Rules And Guidelines: Additional guidelines, rules, and regulations may apply for rental units within structured communities. Due to occasional circumstances beyond our control, availability of swimming pools, hot tubs, and tennis courts are not guaranteed with any reservation.

Non-Smoking Units: Smoking is strictly prohibited inside "non-smoking" rental units. Your damage deposit WILL be forfeited and you will incur additional charges for carpet cleaning and deodorizing if any evidence of smoking is found is your non-smoking unit.

Charcoal Grills: Charcoal grilling is prohibited on all decks, porches, and balconies. Note: "The Association Rules" of many developments prohibit the use of charcoal grills entirely.

Parking: Please park in designated areas only. Most properties only allow parking for two (2) standard size vehicles. A vehicle towing a trailer will be counted as the maximum allowed.  Recreational Vehicles (RV's) are not allowed at any rental property.

Locked Closets: Most owners have a locked closet for their personal possessions. These closets are private and are not to be opened by tenants or guests under any circumstances. Some garages are locked and are not for tenant use.

Items You Need To Bring: All linens for the beds, bath towels, and kitchen towels. Additional toilet tissue, bath soap, paper towels, detergent, dishwasher soap, garbage bags, foil, sharp knives, any special cooking utensils, coffee filters, beach towels, and beach chairs.

Agency Indemnity: Cape San Blas Vacation Rentals, Inc. will not be liable for any damages to rental property or furnishings, nor for injuries resulting from any accident that may occur in or on the premises during guest occupancy. Agent is not liable for acts of theft, vandalism, or damages to the guests' personal property or items left in the unit. We assume no liability for errors or omissions.

If you have any questions regarding any of the above policies, please contact our office by telephone or email.

Thank You For Choosing Cape San Blas Vacation Rentals, Inc.